LaLaport IWATA


Information Desk

Feel free to visit the Information Desk on the first floor.
The Information Desk is the place to get directions (including floor maps), ask about lost children, have somebody paged, check Lost & Found, and borrow strollers and wheelchairs.

Mall attendants

Mall attendants patrol the building.
You can ask them for directions, inquire about lost children, and get other assistance.

Foreign money exchange

No foreign money exchange is available, but there are ATMs from which you can withdraw Japanese yen.

Multilingual call center services

No multilingual call center services are available.

Use of credit cards

Major credit cards are accepted. Please ask at the individual store regarding specific cards.

Credit card withdrawals in Japanese yen

Withdrawals can be made at Seven Bank, located on the first floor.


Located on the first floor.

Coin lockers

Coin lockers are available on each floor.


An automated external defibrillator (AED) is located on each floor.

Smoking areas

Smoking rooms are available on each floor.

Nursing rooms

Nursing rooms are available on each floor, and include changing tables, hot water equipment, microwave ovens, and plastic bags.

  • Multifunction toilets for disabled guests, etc.
  • Ostomate multifunction toilets are available on each floor for disabled guests, senior citizens, and pregnant women.